🗓️Appointments

Welcome to Appointments!

When you sign into Mikata, you will land on the Appointments page.

Take a look at the diagram and legend below to help you navigate the Appointments section of the app.

1. Appointment List

   • This is the list of appointments sent from your EMR to Mikata.

     • Note: Mikata only shows an appointment if the location, provider, and reason are active in Mikata (e.g., if an appointment is with a provider who is not active in Mikata, the appointment will not appear on this list).

       • To check which providers are active in Mikata, follow the instructions here.

       • To check which appointment reasons/types are active in Mikata, follow the instructions here.

   • By default, the list shows today's appointments (but you can use the date filter to see appointments for other date ranges - more on that below 👇).

2. Date Filter:

   • Select the date range you would like to look at by selecting a quick filter from the lefthand side or clicking and dragging on the calendar.

3. Location Filter:

   • By default, Mikata shows the appointments for all locations you have access to.

   • If you have access to more than one location, open the location filter dropdown menus and select the location(s) you would like to see. You can select more than one!

4. Patient Search:

   • There are five different ways to search for patients using the patient search bar:

     1. Personal Healthcare Number (PHN)

     2. Phone number

     3. Email address

     4. First and last name

     5. EMR Appointment ID/Accession Number

   • Mikata will automatically begin searching as you type.

5. Additional Filters:

   • You can also filter appointments by:

     1. Appointment status

     2. Check-in status (if this feature is active)

     3. Provider

     4. Reason

✨ Tips & Tricks

• When searching for a specific patient, Mika recommends searching by PHN to ensure you find the correct patient.

  • Clear any unnecessary filters first to avoid limiting your search.

• When looking at past appointments, Mikata only shows appointments that were picked up during the initial sync with your EMR that occurred during account activation.

  • Therefore, you may not see all past appointments.