💡Issues & Ideas
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Send us a message using the form below and we'll get back to you right away.
🙋Request HelpTroubleshooting
Here are some common issues you may encounter while using Mika and possible solutions. If that doesn't fix the issue, please send us a message using the form above ☝️
| Problem | Possible Cause | Solution |
|---|---|---|
Mika is not displaying any transcript data | Microphone is not streaming audio properly | Visit our audio troubleshooting guide |
Mika does not transcribe audio coming from my computer speakers | Your web browser is filtering audio coming from the speakers | Play the audio from something other than a web browser. If that doesn't work, disable echo cancellation in your browser. In Chrome, this can be done by: 1. In the address bar, type chrome://flags 2. In the search bar, type Echo Cancellation 3. Disable the Chrome-wide echo cancellation feature and relaunch the browser |
We want your feedback!
The "Give Feedback" button, located at the right lower-hand side of the Appointment Details page, offers a convenient and straightforward way to provide valuable information to the Mikata team. Whether you have new ideas to share or are encountering issues with Mika, this feature enables you to submit your feedback to the Mikata team.
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