🔍Overview

Let's take a in-depth look at the Appointment Details page, where Mika - your AI medical scribe - lives. You can get to the Appointment Details page by logging into the Mika app and either creating a new appointment or clicking on an existing on in your Appointment List.

Appointment Details Page

Before you activate Mika and start your session this is what the appointment details page looks like:

1. Editor

   • Your notes and letters appear here

     • By default, you will start with our SOAP Note - Basic (Highest Quality) template.

     • You can add, edit, and remove text in the editor at any time (before, during or after a session).

   • Mika will automatically add AI-generated content to the pink "anchors" in your template

     • You can edit this content too!

2. Activate Mika

   • Click this button to activate Mika. A pop-up will appear asking you to confirm both your consent and your patient's consent before activating Mika.

3. Add a New Note

   • Click the + icon to add a new note and select a template.

   • New notes can be added at any time (before, after or during an appointment).

   
4. Appointment, Chat, and Message History

   • View messages and reports related to the appointment, including any automated messages, clinic-initiated messages, or chats (i.e., forms) completed by the patient.

5. Message Patient

   • Send a basic or secure messages to the patient. Note, some secure messages may be billable.

6. Give Feedback

   • Use this button to get in touch with the Mika team for issues, questions, or ideas, big and small. We are notified whenever you use this form to get in touch and will respond as soon as possible.

When you activate Mika, you will see a few more tabs on the right:

7. Pause/Stop Mika

   • This bar allows you to see how long Mika has been active for, and to pause or end the session.

     • Note: Mika will ONLY start generating your note after the session has ended. Once the session has ended, it cannot be restarted.

8. Time

   • Currently tracks three time metrics:

     • Time on Appointment - Indicates how long the Appointment Details page has been open.

     • Engagement Time - Shows how long the provider has interacted with the page.

     • Mika Active Time - Displays the duration for which Mika was active.

9. Audio Transcript

   • View a transcript of your conversation with the patient. Useful for adding direct patient quotes to the chart.

10. Copy

    • Click this button to copy your note to paste into your EMR.