🔍Overview

Let's take a in-depth look at the Appointment Details page, where Mika - your AI medical scribe - lives. You can get to the Appointment Details page by logging into the Mika app and either creating a new appointment or clicking on an existing one in your Appointment List.

Appointment Details Page

Before you activate Mika and start your session this is what the appointment details page looks like:

1. Editor

   • Your notes and letters appear here.

     • By default, you will start with our SOAP Note - Basic (Highest Quality) template.

     • You can add, edit, and remove text in the editor at any time (before, during or after a session). Text that you add to the note will NOT be overwritten.

   • Mika will automatically add AI-generated content to the pink "anchors" in your template

     • You can edit this content too!

2. Activate Mika

   • Click this button to activate Mika. A pop-up will appear asking you to confirm both your consent and your patient's consent before activating Mika. (For resources to help with getting consent, please see our Patient Prep Guide here)

3. Do More with Mika Access additional suggested documents that Mika can create or add to your current appointment. Easily manage and expand on documents beyond the standard note templates.

4. Appointment, Chat, and Message History

   • View messages and reports related to the appointment, including any automated messages, clinic-initiated messages, or chats (i.e., forms) completed by the patient.

   • This is ONLY available to our touchpoint tool users. To learn more, check out our touchpoint tools overview here or click here to create a help request.

5. Message Patient

   • Send a basic or secure messages to the patient. Note, some secure messages may be billable.

   • This is ONLY available to our touchpoint tool users. If you're interested in setting this up on your account, please create a help request here.

6. Give Feedback

   • Use this button to get in touch with the Mika team for issues, questions, feedback, or ideas!

7. Add Document Add more documents to the appointment. You can choose from a variety of pre-built templates or create new ones to suit your needs. This allows you to capture all relevant information for the session. New notes can be added at any time (before, after or during an appointment). Click here to read more about our Mikata Note Templates.

8. Template: Magic Edit, Pin, and Favourite

   • Magic Edit: Use this tool to automatically refine the structure or content of your document with AI suggestions.

   • Pin: Click the pin icon to make this template the default for all future appointments, saving you time and ensuring consistency.

   • Favourite: Click the heart icon to mark this template as a favourite for quicker access in future sessions.

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When you activate Mika, you will see a few more tabs on the right:

1. Pause/Stop Mika This bar allows you to see how long Mika has been active for, and to pause or end the session.

• Note: Mika will ONLY start generating your note after the session has ended. Once the session has ended, it cannot be restarted.

1. Time

Mikata tracks three time metrics:

• Time on Appointment - Indicates how long the Appointment Details page has been open.

• Engagement Time - Shows how long the provider has interacted with the page.

• Mika Active Time - Displays the duration for which Mika was active.

1. Audio Transcript

• View a transcript of your conversation with the patient. (You can copy & paste quotes from the transcript into your chart!)

1. Copy

• Click this button to copy your note and paste it into your EMR.