Teams

Team Mode allows multiple users to collaborate effectively by sharing responsibilities throughout the appointment process. Team members can activate Mika for automated transcription or handle note-taking tasks once granted access to the provider’s Mika AI session.

Setup your team

1. Go to Settings page

2. Click "General" at the top and scroll down to the Team Mode section

1. Click "+ Team Member"

2. Search for a user and confirm to add him/her to the team

Please note: Once you add a member to your team, they will have full access to your Mika Scribe sessions. The team member will be able to edit your notes, view sessions, and add or edit documents.

Team Memberships

In the Teams You Are Part Of section, you can see a list of providers who have added you to their team. This section indicates which teams you’re part of and grants you full access to each provider's Mika AI session.

Use cases / Workflow

1. Collaborating during the appointment

   • Consultation/Examination/Tests: If a team member assists with the initial conversations or examination with a patient, they can activate Mika and have all notes be available after the session. The team member can pause Mika and transfer the appointment to the next stage.

   • Prescription/ During the Appointment: The provider can resume Mika at any point during the appointment to continue the transcription. Team members are also able to assist with appointment management, even if the provider is unavailable or temporarily away.

   • Billing/Admin work: Team members have access to the appointment notes and details to support administrative duties, such as billing or other follow-up tasks.

2. Switch between Scribe & Appointment Details

   Both the provider (owner) and team members can toggle between the Scribe and Appointment Details view at any time. This option is available via the toggle button at the top-right corner, allowing easy access to either the notes or appointment specifics.

Important Notes

• Team Mode currently does not support simultaneous access to the same appointment. To prevent interruptions, avoid opening the same appointment at the same time.

• You will receive an email notification whenever a provider adds or removes you from a team.

• Providers should consider the responsibility involved when granting new members full access to their Mika AI sessions.

• The provider must be subscribed to the Mika Scribe AI feature to enable Team Mode. All team members will have access to the provider’s Mika Scribe plan under this subscription.