⏰Automated Messaging

The automated messages tool helps your clinic communicate important information about your or your family members' upcoming appointment. These messages will be sent to you through text message or email and will look similar to these:

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Automated messages can include the following:

1. Appointment Confirmation

You can confirm or reschedule/cancel your appointment if you're unable to make it.

2. Appointment Reminders And Clinic Messages

Friendly reminders about your upcoming appointment and other important messages from your clinic.

3. Appointment Check-In

You can check in for your appointment at the clinic without going to the front desk.

4. Forms

Your clinic can send you important forms to fill out before your appointment.

5. Prep Instructions

Your clinic can send you important instructions related to preparing for your appointment. To get the information for your preparation instructions, you'll need to enter your personal healthcare number or select the right instruction from a list of four options. This is done as a security measure to make sure that only you can access information about your appointment.

6. Appointment Follow-up

This message allows you to provide helpful feedback to your clinic about how your appointment went.