📒Patient Resource Hub

We're thrilled to empower you with the knowledge and skills to effortlessly master the amazing new tools your clinic has introduced!

Who is Mikata?

Mikata Health is a company based in Calgary that was established in 2018. Their goal is to make exceptional healthcare simple and accessible for healthcare facilities by utilizing technology. In just a few years, Mikata has become one of the leading tools used by clinics across Canada, supporting numerous patients on a daily basis. They have integrated their tools with popular Electronic Medical Records (EMRs) used nationwide, ensuring a seamless experience for both patients and clinics. Mikata works closely with clinics to continuously develop and improve their software, adapting to the ever-changing healthcare landscape.

How is Mikata helping your clinic and how can these features benefit you?

Mikata provides various tools that enable clinics to enhance their interaction with patients before, during, and after appointments. These tools include automated and on-demand messaging, allowing clinics to communicate more efficiently and reliably with patients. As a result, patients receive better information about their care and any necessary tasks to be completed before their appointments with healthcare providers

Here is a list of tools offered by Mikata Health to clinics, along with a user guide for each tool, providing helpful information on how to utilize them effectively:

🗓️pageOnline Appointment Booking

⏰pageAutomated Messaging

💌pageDirect Patient Messaging

✍️pageDoctor's Charting Assistant

FAQs

Is the technology used by Mikata Health private and secure?

Yes, the technology employed in these tools complies with all relevant regulations concerning the collection, storage, and utilization of personal health information. Mikata is willing to provide detailed privacy and security documentation upon request.

How can I verify that the text message or email is from my clinic and not someone else?

When clinics sign up for Mikatas services, they are assigned a unique phone number from which all outbound text messages will originate. For emails, look for your clinic's name in the "From" section followed by the email address "[e-mail]."

What if I do not want to be contacted by my clinic via text message or email?

Mikata understands that not everyone prefers to be contacted through text messaging or emails. You can easily opt out of receiving either text messages or emails by texting "stop" in response to the text message or clicking "unsubscribe" in the email (at the bottom of the email).

What if I have additional questions about Mikata Health?

Mikata values communication with the clients they serve. If you were unable to find the answer to your question on this page or if you would like to learn more about Mikata Health, please feel free to reach out to us at [e-mail]

How do I get Mikata’s tools for my clinic?

If you would like to learn more about the tools Mikata offers and how we can help your clinic. Please reach out to us at https://mikatahealth.com/contact.