Request help from our outstanding Customer Success Specialists using the form below.
Please note that response times may be delayed during the holiday period. Our office will be closed on December 25 and January 1. Thank you for your understanding.
Forgot your Mikata password? Click here.
We're online Monday to Friday 8:30am - 4:30pm MT, excluding holidays.
When we're online, we will review and respond to your request by the end of the day.
Otherwise, we will get back to you as soon as we're back online (i.e., the next business day).
If you mark your request as a critical issue, we will rapidly review and respond to your request within 15 minutes.
Note: Submitting a critical issue is like pulling the fire alarm 🚒 - please only use it if its truly an emergency.
If you experience a critical issue when we're not online, you can call 877-749-3222 ext 1 to reach our after hours team.
Please DO NOT include any personal health information in your help request (e.g., patient's name, personal health number, etc.).
Last updated 1 month ago
Was this helpful?
