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To add a new note template to an appointment, click on "Add document" at the top or "View all documents" to access your library choose a template you'd like Mika to use.
It's your choice which template you use and you're more than welcome to use multiple.
We recommend trying out different templates to find the one that works best for you!
Are you looking for a new template? Would you like to set a different template as your default?
Click here to send us your requests!
If you're looking to create a new template, please include 3-5 de-identified examples of the template you are looking for in your request.
Use Mika on your mobile device or tablet in Safari (with IOS 16.4 or later), or Google Chrome.
IMPORTANT: After you activate Mika, do NOT lock your screen, turn your device off, or leave the webapp until after you end the session. If your phone turns off or you leave the website, Mika will stop listening to your conversation.
Once you're done the appointment, you can open Mika on your computer and go to the appointment, or you can continue editing on your mobile device/tablet.
To add a new note (or switch between notes), select the note you have open at the top of your screen. Click '+ Template' and select the template you would like to add.
To open the menu bar click the button highlighted below.
To copy the note on your mobile device click the copy button at the top right corner of your screen.
To transcribe your conversation, Mika needs permission to access the microphone on your device.
To change your microphone permissions go to Settings > Safari > Microphone and select 'Allow' or 'Ask'.
Allow: This will allow your browser to access your microphone, when needed, while you have the browser open.
Ask: This will ask you for permission every time your browser needs to access your microphone.
To change your microphone permissions go to Settings > Chrome > Microphone and toggle the switch on.
To change your microphone permissions:
Open the Chrome app.
Click the three dots at the top right corner of your screen. Then click Settings > Site Settings.
Select Microphone.
Toggle the switch next to microphone 'on'.
When you activate Mika for the first time you will be asked for microphone permissions. Click 'Allow'.
Go to and follow the steps below:
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Acknowledgement: The screenshots above were generated by playing simulated medical interviews from: Fareez, F., Parikh, T., Wavell, C. et al. A dataset of simulated patient-physician medical interviews with a focus on respiratory cases. Sci Data 9, 313 (2022). License:
Open in the Safari app on your device.
Open in the Google Chrome app on your device.
Open in the Google Chrome app on your device.
Mika now supports transcription in the following languages:
English
French (Bilingual - English)
German
Hindi
Italian
Norwegian Bokmål
Polish
Portuguese
Punjabi
Spanish
Swedish
Turkish
Ukrainian
Note: With the exception of the French (Bilingual - English) language option, which transcribes in French AND English, all other languages will only transcribe in that selected language.
E.g. German transcription will not recognize English or any other language.
To change the language Mika uses to transcribe the conversation, you can either:
Select the language when you active Mika
Change the language after activating Mika
Please note: Mika will remember the last language you used on your device.
This is specific to your device NOT your account.
Example: You use Mika on a computer and a tablet. On your computer, you have an appointment in French. The next time you use your computer, Mika will be set to French by default. This does not affect the language Mika uses on your tablet.
When you go to activate Mika, click on settings.
Click on the 'Spoken Language' dropdown and select the language you would like to use.
If you need to change the language after activating Mika, click on the microphone gear icon shown below.
When you click this icon, Mika will automatically pause the session.
This will open the audio settings tab, where you can change your mic or language.
Click on the 'Spoken Language' dropdown and select the language you would like to use.
Let's take a in-depth look at the Appointment Details page, where Mika - your AI medical scribe - lives. You can get to the Appointment Details page by logging into the Mika app and either creating a new appointment or clicking on an existing one in your Appointment List.
Before you activate Mika and start your session this is what the appointment details page looks like:
Editor
Your notes and letters appear here.
By default, you will start with our SOAP Note - Basic (Highest Quality) template.
You can add, edit, and remove text in the editor at any time (before, during or after a session). Text that you add to the note will NOT be overwritten.
Mika will automatically add AI-generated content to the pink "anchors" in your template
You can edit this content too!
Activate Mika
Do More with Mika Access additional suggested documents that Mika can create or add to your current appointment. Easily manage and expand on documents beyond the standard note templates.
Appointment, Chat, and Message History
View messages and reports related to the appointment, including any automated messages, clinic-initiated messages, or chats (i.e., forms) completed by the patient.
Message Patient
Send a basic or secure messages to the patient. Note, some secure messages may be billable.
Give Feedback
Use this button to get in touch with the Mika team for issues, questions, feedback, or ideas!
Template: Magic Edit, Pin, and Favourite
Magic Edit: Use this tool to automatically refine the structure or content of your document with AI suggestions.
Pin: Click the pin icon to make this template the default for all future appointments, saving you time and ensuring consistency.
Favourite: Click the heart icon to mark this template as a favourite for quicker access in future sessions.
When you activate Mika, you will see a few more tabs on the right:
Pause/Stop Mika This bar allows you to see how long Mika has been active for, and to pause or end the session.
Note: Mika will ONLY start generating your note after the session has ended. Once the session has ended, it cannot be restarted.
Time
Mikata tracks three time metrics:
Time on Appointment - Indicates how long the Appointment Details page has been open.
Engagement Time - Shows how long the provider has interacted with the page.
Mika Active Time - Displays the duration for which Mika was active.
Audio Transcript
View a transcript of your conversation with the patient. (You can copy & paste quotes from the transcript into your chart!)
Copy
Click this button to copy your note and paste it into your EMR.
Click this button to activate Mika. A pop-up will appear asking you to confirm both your consent and your patient's consent before activating Mika. (For resources to help with getting consent, please see our )
This is ONLY available to our touchpoint tool users. To learn more, check out our or .
This is ONLY available to our touchpoint tool users. If you're interested in setting this up on your account, please .
Add Document Add more documents to the appointment. You can choose from a variety of pre-built templates or create new ones to suit your needs. This allows you to capture all relevant information for the session. New notes can be added at any time (before, after or during an appointment). Click here to read more about our .
By default, your notes and transcripts are stored on our secure servers for as long as you use Mikata Health. You can change this in your settings by following the steps below:
Click the settings icon on the left side.
Select "Settings".
Once in settings, click "General" at the top. Here, you can manage the automatic deletion of Mika AI Scribe data (i.e., transcripts and notes) from your account.
Options include: deletion after 1 day, 7 days, 1 month, 3 months, 6 months, and 1 year, as well as a "Don't Delete" option to keep notes and transcripts available for as long as you use Mika.
Please note: Once this data is deleted, it is permanently gone and cannot be retrieved. For this reason, selecting the 1 day setting will limit our team's ability to troubleshoot any issues that you may experience.
Has Mika AI misunderstood or misspelled a word? Make your note-taking experience smoother and more accurate by adding them to your personal dictionary.
After Mika AI creates a note, you can easily correct any misunderstood or misspelled words directly within the note editor. Here’s how:
Select the Word In the note editor, click on the word that Mika has misunderstood or misspelled.
Choose "Enhance Mika AI" A menu will appear. Select the "Enhance Mika AI" option. This will bring up a modal window displaying the selected word and a field where you can input the correct version of the word.
Correct the Word Type in the correct word. If you want this correction to apply throughout the entire document, check the "Find and replace in current document" option. Mika will then automatically replace the incorrect word with your correction across the current note.
You can also manually add words to your personal vocabulary:
Go to Settings Navigate to the settings section where you’ll find an option to add words to your vocabulary.
Add New Words Enter the word or phrase you want to add (up to three words or 30 characters long) and click "Add to vocabulary." This will ensure that Mika AI recognizes and uses these words correctly in all future notes.
In the settings section, you can manage your personal vocabulary by:
Deleting Words Remove any words that you no longer want Mika to recognize or use.
Adding New Words Continuously update your vocabulary by adding new terms as needed.
How Mika AI Uses Your Vocabulary
Once you've added or corrected a word, Mika AI will automatically recognize and use it in all future notes, applying your unique terminology across all documents. However, the "Find and replace" function only affects the current document you're working on.
Limitations
Word and Phrase Length You can add phrases containing up to three words or single words up to 30 characters long.
Customize Your Note Template allows you to tailor the format, style, and content of your document templates to suit your specific needs. Whether you're making updates before, during, or after a session, this feature ensures that your notes are accurate, well-organized, and aligned with your workflow.
You can favorite templates for quick access or set a default template to be automatically applied to every future appointment, giving you even more control over your documentation.
You can access the Customize Your Note Template feature in two ways:
From the Note Editor: During a session or after it has finished, simply click the magic wand icon in the note editor to open the template customization options.
From Settings: Navigate to Settings, then go to the Scribe Templates section and click in one of the current Mikata templates.
Once you are in the template mode, click on the "Customize template" button located at the right top corner and start editing your template. The original template will always remain in the Mikata library.
No matter which method you choose, the customization experience is the same. You’ll have access to all the tools needed to edit your templates, including formatting changes, anchor points, and real-time previews.
Once you access the Customize Template feature, you can:
Preview and Real-Time Editing
As you make changes to your template, a real-time preview will show you how your document will look. This helps ensure everything appears as expected before applying the changes to your note.
Change Formatting and Style
Modify the headings and overall style of your template to match your preferences or clinic standards. Adjusting the formatting ensures that your notes appear professional and are structured exactly how you need them for different document types (e.g., SOAP notes, referral letters, patient handouts).
Add Anchor Points
Anchor points are placeholders for specific information that Mika will populate during the note-taking process. You can insert anchor points for content like:
Appointment Date
Appointment Reason
Patient Name
Practitioner Name
Subjective
Objective
Assessment
Plan
Session Start/End Time
If Mika misses some information while transcribing your session, there's no need to type in the missing details manually. Instead, you can add an anchor point, and Mika will automatically generate the content for you. This ensures that your notes are thorough and complete without additional effort.
Remove Anchor Points
If there are sections you don’t need, you can remove anchor points to prevent Mika from populating content there. This allows you to fully control where and what information is injected into your notes.
Set a Default Template
If you want your custom template to be used for every appointment, pin it as the default. This ensures that your preferred template is automatically generated every time.
Favorite a Template
To make your favorite template easily accessible, click on the heart icon. Favoriting a template adds it to a special list for quick access.
Once you're satisfied with your template adjustments, click "Update Template" to apply the changes to your current document. You can also choose to favorite or set it as the default template for future use, making your workflow smoother and more consistent.
You can create multiple custom templates tailored to different types of documents or situations and you can find and manage all of them in the Scribe Templates section within settings, or by clicking "Add document" or "View all documents" in the note editor.
Personal Templates Only Your custom templates are strictly personal, meaning they cannot be shared with others.
Reverting to the Original Template If you ever wish to go back to the standard Mika template, simply delete your customized version. The original template will always remain available in the Mika library.